Cutting the Unacceptable Costs of Automation

Many companies set efficiency targets, often centred around reducing operational costs. However, in our discussions with numerous firms, a significant number overlook a substantial and straightforward opportunity. Even among those who recognize it, a considerable portion only capture a fraction of its potential.

Hema Gandhi
March 19, 2021
1 Min Read
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Most firms have some kind of efficiency goal. A lot of these relate to costs, especially operational costs. But many of the firms to whom we talk miss a big and easy opportunity. And of those that see it, a good percentage grasp only part of it. This is no longer excusable.

Historically, firms would ‘own’ their infrastructure. The cloud continues to change that, but, perhaps for revenue reasons or perhaps out of desperation to fit with existing structures, many RPA and AI vendors offer only OOTB solutions. This no longer makes any sense. Today, it is possible to acquire outstanding intelligent automation not just on the cloud (thereby avoiding the capital outlay) but, since the start of 2019, on a pay-as-you-go basis as well, thus seriously denting operational costs.

Aside from the immediate monetary impact, these options have two other benefits. A hard one, in terms of reduced operational risk and its associated capital provision, and a soft one, in terms of the newly liberated mindset: once a firm has profited by revisiting its approach to automation, then sooner or later it will seek to do the same for its existing processes and the wider IT that supports them.

It may well be that the soft benefit ultimately proves the most valuable.

Capital
Order Processing
Automation
Insight
Digitalisation
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